Terms and Conditions

About Us

This web site is owned and operated by Liqueurs De France Ltd

Liqueurs de France is a UK company registered in England and Wales, company registration number 4404837

Our Contact details:
Liqueurs De France Ltd
PO Box 367 Esher Surrey KT10 8YW United Kingdom
Fax: +44 20 8398 8065
Email: enquiries@absintheonline.com
VAT Registration Number GB793156406


UK Company number: 4404837

Making A Purchase

By placing an order, you declare that you are over the legal drinking age of your country and that it is legal for you to import absinthe for personal consumption. We will not sell to those under the legal drinking age!

Making a purchase could not be easier. Just browse our catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout Now" and you will be asked for your address and billing address. The total cost of your order will be calculated based on where the order is delivered to. We accept credit card payment via Sage Pay and RBS WorldPay secure servers. We accept American Express, Visa Delta, Visa and Mastercard.

PLEASE NOTE THAT OUR PRICES ARE IN BRITISH POUNDS STERLING , THE US DOLLAR AND EURO PRICES YOU GET ON CONVERSION ARE BASED ON THE EXCHANGE RATES PREVAILING AT THE TIME YOU PLACE YOUR ORDER. WHEN YOUR CREDIT CARD IS DEBITED YOU WILL BE CHARGED USING THE EXCHANGE RATE AT THAT TIME WHICH WILL BE DETERMINED BY THE CARD ISSUER AND MAY BE HIGHER OR LOWER.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

All shipments are insured against all risks. If your shipment is lost, broken or not delivered for ANY REASON we will issue a FULL REFUND or replacement on production of proof of delivery failure. Proof of loss or damage (such as photographic evidence) will be required.

We reserve the right to refuse any order to any country that is deemed not safe to ship to, subject to change or application at any moment. If you have placed an order that we cannot deliver for any reason, you will, of course, be refunded in full, and as soon as possible.

Delivery Schedule

We will process your order within 12 hours of receipt. Please bear in mind that there may be time differences between your country and the UK, we operate business hours of 9.00 am to 5.00 pm Monday to Friday. Our shippers will normally despatch your order within 24 hours of receipt on a business day.

International orders are NORMALLY received within 5 working days. Please note that our UK shippers and some of their overseas agents do not usually operate on weekends or public holidays. Our shippers require a street address to deliver to, PO Boxes are NOT acceptable. Deliveries usually require a signature, if there is no one at home the goods will be returned to the depot and a card will be left for you to arrange an alternative delivery time. If it is deemed safe, the delivery service may leave the goods by the door.

If you have selected airmail (only available to certain destinations) delivery may take up to 30 days depending on your destination (but normally under two weeks), once again a signature is usually required.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, UK VAT is added at the current rate prevailing. All other orders are VAT free.

Credit Card Security

We do not process your credit cards ourselves, this service is provided by SagePay or RBS Worldpay, both trusted on-line payment providers. Your on-line credit card transactions are secure!

Guarantee

Our customer care does not stop at producing the finest products, it continues with our after-sales service. We want you to receive our products as quickly as you do! Our shipments are insured so you can be confident that in the unlikely event of a consignment being lost or damaged we will replace it.

DAMAGE: All we ask is that in case of damage you provide us with proof, please e-mail us a photo of the damage to: info@absintheonline.com.

Reaching Us

If you need to reach us, please email us on enquiries@absintheonline.com, alternatively, you can fax us on +44 (0)20 8398 8065 or write to us at PO Box 367, Esher, Surrey, KT10 8YW, UK

Privacy Policy

Liqueurs De France Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods (provided the bottles are unopened with seals intact) within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or fax and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.